Simple ways to stay safer online

Use different passwords

Choose a strong, different password for each important account, especially your email and banking. If someone learns one password, they shouldn't be able to use it for your other accounts.

Keep passwords private

Don't tell anyone your password, even if they say they're from your bank or a support team. Don't leave passwords on sticky notes or loose pieces of paper where others can find them. If remembering passwords is difficult, a trusted password manager can help. A written record kept securely at home can also be an option if a password manager isn't suitable for you.

Use an extra sign-in check

Two-step verification means signing in requires something more than your password, such as a code or approval on your phone. Look for “Security” or “Two-step verification” in your account settings. Ask someone you trust to help if you're unsure.

Never tell an unexpected caller or message sender a sign-in code sent to your phone or email.

Keep your phone and computer updated

Updates can fix problems that make devices less secure. Turn on automatic updates if you can. Use your device's settings or the official app store, rather than an update link in an unexpected message.

Stop and check unusual requests

Be cautious if someone unexpectedly asks for money, passwords, codes or access to your device. Even a message that appears to come from a friend can be fake. Contact them another way to check.

Start with your most important accounts

Your email account is especially important because it is often used to reset passwords for other services. Protect your email and banking accounts first.

Start with one small step

Choose one thing you can do today. You might update a password, turn on two-step verification or ask someone you trust to help. Every step helps. No method guarantees perfect safety, and there is no shame in needing support.

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