AI in everyday life
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You might already be using AI without realising it.
Artificial intelligence isn't just something you find in ChatGPT or other AI assistants. It's also used in many familiar products and services. Here are some examples of where you might encounter it.
On your phone
When you speak to your phone and ask it a question, AI may help recognise your words and work out what you're asking. Your phone's camera may also use AI to improve photographs, recognise faces or make pictures clearer.
In your email
Some email services use AI to help recognise unwanted messages, including spam and possible scams. AI can also suggest words or sentences as you type, making it easier to finish a message.
Watching television or listening to music
Have you noticed how streaming services sometimes suggest films, programs or music you might enjoy? AI can help make these suggestions based on what you've previously watched or listened to.
When you're shopping online
Some websites use AI to recommend products you might be interested in. You might also encounter a chat assistant that answers questions about products, deliveries or returns.
When you're travelling
Maps and navigation apps can use AI to help predict traffic conditions, suggest routes and estimate arrival times. Translation tools may also use AI to help you understand signs, menus or conversations in another language.
At the bank
Banks may use AI to help identify unusual transactions that could indicate fraud. For example, a payment that looks very different from your usual activity might trigger an additional security check.
Does this mean AI is watching everything I do?
Not necessarily. Different services use AI in different ways. Some process information on your device, while others send information to online services. How much information is collected or used depends on the particular product and its privacy settings.
It's sensible to understand what information a service collects, but you don't need to be frightened of using everyday technology.
Something worth remembering
Not every clever feature uses AI, and not every use of AI is obvious. The important thing is that AI is already part of many everyday services, often working quietly in the background.
You may have more experience with AI than you think.
Sources and further reading
These links offer more information if you would like to explore the topic.
- IBM: What is artificial intelligence? — Examples of how AI technology works.
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